December 5, 2020

Insurance Claims

When you are faced with a claim we understand that you want it handled quickly and effectively.  Each carrier may have their own way of doing things, but not to worry.  Let us help you to know what to expect and how we can help you to move it along quickly.  Give your local office a call:

  • Malone - (518) 483-3280

  • Fort Covington - (518) 358-2291

  • Plattsburgh - (518) 561-1600

Claims Reporting

To better assist you, the following carriers have 24 hour direct claim reporting services available. Prior to calling, please have your policy number and claim details available for the claims adjuster. The insurance carrier will forward a copy of your claim report to our office. Also, if we can assist you in any way, please do not hesitate to contact us.

To report a claim please click on your company name below.


Travelers Insurance 

Sterling Insurance Company


1-800-ALLSTATE  (1-800-255-7828)

Erie and Niagara Insurance Association

Office hours: 8:15am - 4:30pm Monday through Friday

Main Street America Group

(877) 4CLAIMS (877-425-2467)
(available 24 hours a day, seven days a week)

New York Central Mutual

Have your policy number ready.
Make sure to explain your situation to the representative.
Be prepared to answer questions about what happened.

Preferred Mutual Insurance Company


Progressive Drive Insurance


Madison Mutual Insurance

(315) 687-3211